Information should be entered into your database in
that order. Customers should be categorized by month of rental in order
to re-contact them the following year with a reminder card.
- Month of rental
- Customer
- Address
- Phone numbers
- Inflatable
- Children / Ages
- Birthdates
Databases
are crucial in the maintenance of your customer base. Customers like to
feel that they are important to you. In turn they will respond by
giving you their business year after year and referring to heir
friends. If you can, use industry software, however, if you don't there
are sever good database on the market which include Microsoft Outlook
and Act by Symantec. |